Scrubs & Beyond Has Closed: What San Antonio Healthcare Workers Need to Know

If you drove to the Scrubs & Beyond on Louis Pasteur Drive for a replacement set before a shift and found the doors locked, you are not alone. The chain shut down every store it had, and San Antonio lost all three of its locations.

What happened to Scrubs & Beyond

In September 2026, Scrubs & Beyond announced it was closing all of its retail stores nationwide. The company operated more than 115 locations across 30 states. Neither Scrubs & Beyond nor its parent company, Kindthread, gave a public explanation for the decision.

Stores ran closing sales of 20% to 40% off while inventory lasted. By mid-September, reporters calling the company's customer service line found it disconnected.

The three San Antonio stores that closed

• Med Centre Point on Louis Pasteur Drive

• Alamo Ranch on West Loop 1604 North

• Selma on Agora Parkway

For a lot of people at University Health, Methodist and the schools nearby, Med Centre Point was the store you could reach on a lunch break. That is the gap most people are feeling.

If you have a gift card or an order that never arrived

This is the part we cannot solve for you, and we would rather say so plainly than pretend otherwise.

Some customers reported online orders that were paid for but never shipped. The customer service line was reported disconnected as of mid-September 2026. If you are holding a gift card or waiting on an order, your realistic options are to contact your credit card issuer about a chargeback, or to check whether the company has posted any guidance through its parent company, Kindthread.

To be clear about something we get asked almost daily: we are an independent, locally owned store and have no affiliation with Scrubs & Beyond. We cannot honor their gift cards, process their returns, or look up their orders. We wish we could.

Finding your brands again in San Antonio

Most people are not attached to a store. They are attached to a specific brand, in a specific fit, in the color their unit requires. That is the part worth solving.

We carry more than forty labels, including Cherokee, Grey's Anatomy, Healing Hands, Dickies, Med Couture, WonderWink, Koi, Barco One, Landau and Littmann, in men's and women's fits from petite through plus. Several of these lines were not stocked at Scrubs & Beyond in recent years, so there is a reasonable chance the brand you have been ordering online is sitting on our shelf.

If you know the brand, color and size you need, call before you drive over and we will check it for you.

Why trying it on still matters

Scrub sizing is not standardized. A medium in one label is cut differently from a medium in another, and the difference shows up in the rise, the inseam and how the top sits after a wash. People who switch brands blind usually get it wrong once before they get it right.

Both of our stores are stocked so you can try a brand on before you commit to it. If you are replacing a whole rotation rather than a single set, that is worth an extra twenty minutes.

Where to find us

Fredericksburg Road: 5152 Fredericksburg Rd, Ste 194, San Antonio, TX 78229. Monday to Saturday 10am to 9pm, Sunday 10am to 7pm. Call (210) 524-9999. This store is about two miles from the closed Med Centre Point location.

Babcock Road: 5440 Babcock Rd, Ste 147, San Antonio, TX 78240. Monday to Friday 10am to 6pm, closed Saturday and Sunday. Call (210) 368-9762.

We embroider names, credentials and approved facility logos on site rather than sending them out. University Health employees save 35%, Methodist employees save 30%, and students and military members save 20% with valid ID. University Health staff can also pay by payroll deduction.

We have been in San Antonio since 2002, and we increased our inventory after the closure because we expected exactly this.